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“Really respect the doctors in this practice and truly appreciate Dr. Melnick. There is a serious lack of very good ENT doctors is our area, let alone ENTs in general, and yes, they can get busy and sometimes you wait a bit but I have never been rushed through my appointment and they have made sure I understand what is going to be done, what is going on etc. and have always been very patient and accommodating when problems arise. Frankly they are busy but I truly believe it’s more because this is a quality practice than anything and I would rather wait a bit if I have to in order to receive great care. I think it’s a small price to pay. I also talked to Dr. Melnick once about how busy they were and he told me that not only don’t they rush a patient through but because of the serious lack of doctors in their field, they try very hard to accommodate as many new patients as possible. I know this is rare as pulmonary doctors face the same problem in our area but I have yet to find one taking new non-emergent patients. My hat’s off to them for their ethics and commitment to the community.